Shawn's Training and Presentations
This page lists public training and presentations that Shawn has conducted since 1997. Some of the private training is on the Experience page. Some reviews are on the Testimonials page.
Videos and Interviews
The following are available online without fees:
- Introduction to Web Accessibility online course (videos in first module, and ending), January 2020
- Community Collaboration through W3C WAI: Working Together on Web Accessibility, video of presentation, March 2013
- Web Accessibility: A Catalyst to Greatness, video of presentation with captions and transcript with key "slides", #a11yMTL, November 2012
- Teach Digital Inclusion draft video presentation with transcript and "slides", November 2010
- W3C's Shawn Henry on Website Accessibility, text interview, January 2010
- Web Content Accessibility Guidelines V2.0 – An Interview with Shawn Henry, audio interview with transcript, December 2008
- Making the Web Accessible to People with Disabilities, video presentation with captions and transcript, June 2008
- Radio New Zealand, audio interview with transcript, February 2008
- Shawn Henry in conversation with Roger Hudson, Webstock 2008, video interview with transcript, February 2008
- Meet the Professionals ~ Shawn Henry, video interview with Japanese subtitles and Japanese and English transcripts, July 2007
- Web Accessibility Guidelines Update (same on YouTube), video of presentation with transcript, June 2007
2020 Public Training & Presentations
- "W3C WAI Interactive Update: Guidelines, Emerging Technologies, and New Resources"
- Webinar workshop, July 2020
2019 Public Training & Presentations
- "Making Audio and VideoMedia Accessible - W3C WAI Guidance", "WAI Resources – Putting Accessibility Guidelines and Support Materials to Work", "W3C Web Accessibility Initiative (WAI)
2-Way Q&A"
- Accessing Higher Ground, November 2019, Westminster, CO, USA - "The Missing Link: Accessibility and Usability Working Together" keynote
- The 2019 ICT Accessibility Testing Symposium, October 2019, Washington, DC, USA - "Catching Up with Accessibility: Beginners' Basics" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Necessary)" tutorial,
"The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" tutorial
- AccessU, May 2019, Austin, TX, USA - "Understanding the User Experience Behind the New WCAG 2.1 Requirements" and "Developing Web Accessibility Educational Resources with W3C WAI"
- CSUN International Technology and Persons with Disabilities Conference, March 2019, San Diego, CA, USA - "Digital Accessibility Support – A Guide to Trustworthy Free Online Resources"
- Webinar, February 2019
2018 Public Training & Presentations
- "Understanding the User Experience Behind the New WCAG 2.1 Requirements"
- MSU's World Usability Day 2018, November 2018, East Lansing, MI, USA - "Catching Up with Accessibility: Beginners' Basics" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Necessary)" tutorial,
"The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" tutorial
- AccessU, May 2018, Austin, TX, USA - "Evaluating Web Accessibility: An Interactive Tour of WAI Resources"
- CSUN International Technology and Persons with Disabilities Conference, March 2018, San Diego, CA, USA
2017 Public Training & Presentations
- "Instigating Organizational Buy-In to Embrace Accessibility" keynote
- TechAccessOK, October 2017, Oklahoma City, OK, USA - "Catching Up with Accessibility: Beginners' Basics" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Necessary)" tutorial,
"The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" tutorial
- AccessU, May 2017, Austin, TX, USA - "The WAI to Web Accessibility: Education & Outreach Update 2017"
- CSUN International Technology and Persons with Disabilities Conference, March 2017, San Diego, CA, USA
2016 Public Training & Presentations
- "The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" hands-on lab
- Accessing Higher Ground, November 2016, Boulder, CO, USA - "Embracing Accessibility" keynote and "Accessibility Fundamentals"
- TechAccessOK, September 2016, Oklahoma City, OK, USA - "Catching Up with Accessibility: Beginners' Basics" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Necessary)" tutorial,
"The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" tutorial
- AccessU, May 2017, Austin, TX, USA - "The WAI to Web Accessibility: Education & Outreach Update 2016"
- CSUN International Technology and Persons with Disabilities Conference, March 2016, San Diego, CA, USA
2015 Public Training & Presentations
- "The WAI to Web Accessibility: An Interactive Tour Through Resources form the W3C Web Accessibility" hands-on lab
- Accessing Higher Ground, November 2015, Boulder, CO, USA - "Catching Up with Accessibility: Beginners' Basics" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Necessary)" tutorial
- AccessU, May 2015, Austin, TX, USA - "Accessibility for the Win: Orchestrating Organizational Buy-In",
"Easy Checks for Web Accessibility - Get the Gist (No Experience Needed)"s
- ConveyUX, January 2015, Seattle, WA, USA
2014 Public Training & Presentations
- "Crafting User Experience for the Fastest Growing Web Demographic: Older Users"
- WebVisions, September 2014, Chicago, IL, USA - "Personas, buy-in sessions, and tips to bring accessibility to life" tutorial,
"Easy Checks for Web Accessibility: Get the Gist (No Experience Needed)" tutorial,
"Wake up and Share the Coffee: Hot Topics in Web Accessibility" keynote
- AccessU, May 2014, Austin, TX, USA - "Web Accessibility and Innovation"
- WWW 2014 The 23rd International World Wide Web Conference, April 2014, Seoul, Korea - "The Role of Accessibility in a Universal Web"
- W4A The 11th Web for All Conference, April 2014, Seoul, Korea - "Web Accessibility Perspectives"
- Web Accessibility Seminar, April 2014, Seoul, Korea - "Users Need to Customize Electronic Text (what you don't know can hurt you)",
"Easy Checks for Web Accessibility: Get the Gist (No Experience Needed)",
"The WAI to Web Accessibility: Education & Outreach Update 2014"
- CSUN International Technology and Persons with Disabilities Conference, March 2014, San Diego, CA, USA
2013 Public Training & Presentations
- "International Perspectives Web Accessibility",
"Understanding and Checking Website Accessibility"
- ICT for Empowering People with Disabilities, ICT Week-Jamaica, December 2013, Jamaica - "Community Collaboration through W3C WAI: Working Together on Web Accessibility"
- European e-Accessibility Forum, March 2013, Paris, France - "Training Resource Suite for Web Accessibility",
"Web Accessibility 2013 – A W3C WAI Tour"
- CSUN International Technology and Persons with Disabilities Conference, February 2013, San Diego, CA, USA
2012 Public Training & Presentations
- "Web Accessibility: A Catalyst to Greatness"
- a11yMTL, November 2012, Montreal, Canada - "Embracing Accessibility – Go for the Carrots"
- PSEWEB Canada's University & College Digital Marketing Conference, July 2012, Halifax, Canada - "Developing Text Customisation Functionality Requirements of PDF Reader and Other User Agents",
"W3C WAI Update and Q&A on Web Accessibility"
- ICCHP International Conference on Computers Helping People with Special Needs, July 2012, Linz, Austria - "Accessibility in Tomorrow's Web" tutorial
- WWW 2012 Conference, April 2012, Lyon, France - "Is Lack of Access & Skills Limiting Careers?" panel,
"Web Accessibility Community Collaboration" panel,
"Building the Business Case in your Organization" tutorial
- CSUN International Technology & Persons with Disabilities Conference, February 2012, San Diego, CA, USA
2011 Public Training & Presentations
- "Web Accessibility is Smart Business"
- Web Accessibility 2011, November 2011, (remote) Penang, Malaysia - "Embracing Accessibility — Go for the Carrots" Keynote
- HighEdWeb, October 2011, Austin, TX, USA - "The Business Case for Accessibility",
"Evaluating Accessibility" invited presentations
- Web Accessibility Training Day, National Federation of the Blind, September 2011, Balitmore, MD, USA - "Update on international web accessibility standards and support material" invited presentation
- Evolving Standards in Accessibility, British Computer Society, May 2011, London, UK - "Expanding your Reach through Accessibility" invited presentation
- Bilbao Web Summit 2011, May 2011, Bilbao, Basque Country, Spain - "Designing for Inclusion" invited presentation
- UW Campus Designers, April 2011, Madison, WI, USA - "Conducting Effective Accessibility Buy-In Sessions: A Key to Success",
"Web Accessibility is About People: A Tour of New WAI Resources" presentations
- CSUN International Technology & Persons with Disabilities Conference, March 2011, San Diego, CA, USA - "Making Your UA Accessible to All" keynote
- Conference for Software User Assistance, March 2011, Long Beach, CA, USA - "Secret Revealed: How to be Successful, with Accessibility" presentation
- SXSWinteractive, March 2011, Austin, TX, USA
2010 Public Training & Presentations
- "Bringing Together Usability and Accessibility",
"Accessibility Today: The Latest Standards and Guidelines" invited presentations
- Web Design World, October 2010, Las Vegas, NV, USA - "Usable Web Accessibility" keynote
- ICCHP International Conference on Computers Helping People with Special Needs, July 2010, Vienna, Austria - "How Accessibility Fits into Today’s Usability Practice" panel
- UPA 2010, May 2010, Munich, Germany - "Accessibility Now" keynote and "Web Accessibility from the Usability and UX Perspectives" tutorial
- AccessU, May 2010, Austin, TX, USA - "Unleashing Opportunities through Accessibility"
- 2010 UIC Digital Accessibility Expo, April 2010, Chicago, IL, USA - "Web Accessibility Promotion and Advocacy: Approaches and Resources",
"Web Accessibility Standards and Guidelines Update 2010"
- ATIA 2010 Orlando, January 2010, Orlando, FL, USA - "Bringing Together Usability and Accessibility in Design Practice"
- Multiple Facets of Accessible Design, January 2010, Milwaukee, WI, USA
2009 Public Training & Presentations
- "The Enabling Power of an Accessible Web" invited plenary and "Making Websites Accessible" tutorial
- Digital Accessibility Public Forum & Training Workshop, November 2009, Singapore - "WAI-ARIA Introduction: Making Advanced Websites and Web Applications Accessible",
"Web Accessibility Standards and Guidelines Update 2009"
- ATIA 2009 Chicago, October 2009, Chicago, IL, USA - "Real World Web Accessibility: What it means for developers, for people with disabilities, for all"
- Web Accessibility Day, September 2009, Baltimore, MD, USA - "Accessibility: It's for Everyone and Everything" invited plenary and "Accessibility in a Web 2.0 World"
- Web Design World 2009 Seattle, July 2009, Seattle, WA, USA - "Web Accessibility with WCAG 2.0: International Cooperation, Local Implementation" keynote and "Improving Your Web Site with WCAG 2.0" tutorial
- ICTA 2009 International Conference on Information and Communication Technology & Accessibility, May 2009, Hammamet, Tunisia - "Unleashing Opportunities through Accessibility" opening plenary and "Advancing Web Accessibility" invited speaker
- STC Technical Communication Summit", May 2009, Atlanta, GA, USA - "Making Web Widgets Accessible: Tools and Techniques" panelist
- SXSW interactive, March 2009, Austin, TX, USA - "The New WCAG 2: Web Accessibility Q&A with the Editors" panel moderator
- CSUN International Technology and Persons with Disabilities Conference, March 2009, Los Angeles, CA, USA - "Web Accessibility Update 2009: WCAG 2.0, WAI-ARIA, Section 508"
- ATIA "Assistive Technology Industry Association, January 2009, Orlando, FL, USA
2008 Public Training & Presentations
- "Web Accessibility for Everyone and Everything",
"Accessibility in a Web 2.0 World" invited speaker
- Web Design World, December 2008, Boston, MA, USA - "Overlapping User Experiences: Mobile Web Usability and Accessibility for People with Disabilities",
"How New Web Accessibility Standards Impact User Experience Design"
- UPA Europe 2008, Usability and design: cultivating diversity, December 2008, Turin, Italy - "Making the Web Accessible to All",
"Web Accessibility Standards: A Foundation for International Cooperation and Local Implementation" invited speaker
- User eXperience Russia, October 2008, Moscow, Russia - "Accessibility in a Web 2.0 World",
"Getting Real with Accessibility" invited speaker
- Web Builder 2.0, October 2008, Las Vegas, NV, USA - "How New Web Accessibility Standards Impact User
Experience Design" at the
- UPA International Conference 2008, June 2008, Baltimore, Maryland, USA - "Making
the Web Accessible to People with Disabilities" invited speaker
- Universal Service Provision (USP) Technology Seminar, June 2008, Seremban, Malaysia - "Designing the Web for All of Society Benefits Us All";
"International Web Accessibility Guidelines and Standards; "Web
Accessibility Basics; Integrating Accessibility
in the Development Process"; and "Accessible
Ajax" Invited Keynote
- Web Accessibility: Bridging the Digital Divide, April 2008, Kuala Lumpur, Malaysia - "Catching up with Accessibility: The Basics Quickly"
- SXSW Interactive 2008, March 2008, Austin, TX, USA - "Make Your Website Shine, Polished with Accessibility" invited speaker and "Achieving Web for All: Improving the Accessibility, Usability, and Quality of Your Website" tutorial
- Webstock 2008, February 2008, Wellington, New Zealand - "Making the Web Accessible to All" invited speaker
- Technology Leaders of Today Speaker Series, University at Albany, January 2008, Albany, NY, USA
2007 Public Training & Presentations
- "Making the Future Web Accessible to People with Disabilities"
- Grace Hopper Celebration of Women in Computing 2007, October 2007, Orlando, FL, USA - "Making the Future Web Accessible to People with Disabilities"
- University of Wisconsin-Madison, October 2007, Madison, WI, USA - "Getting Real with Accessibility" invited speaker
- An Event Apart Seattle 2007, June 2007, Seattle, WA, USA - "Web Accessibility Guidelines Update" invited speaker
- Yahoo UI Developer Network, June 2007, London, UK
- "Advancing Web Accessibility" invited speaker
- @media07 Europe, June 2007, London, UK - "Web Accessibility Update: What's New, WCAG 2.0, and Current Issues" invited speaker
- Royal National Institute of Blind People (RNIB), June 2007, London, UK - "What's New in Standards for Usability and Accessibility?" panel ("New Guidelines and Standards for Web Accessibility",
"Including Accessibility throughout the Design Process" discussions)
- UPA 2007 Conference, June 2007, Austin, Texas, USA - "Accessibility: A Report From the Trenches" panel
- SXSW Interactive, March 2007, Austin, TX, USA - "Promoting Web Accessibility: Basic Approaches and Introductory Resources",
"Transitioning Your Web Accessibility Project from WCAG 1.0 to WCAG 2.0" presentations
- CSUN Technology and Persons with Disabilities Conference, March 2007, Los Angeles, CA, USA - "Web Accessibility Update 2007: What’s New and WCAG 2" presentation
- ATIA (Assistive Technology Industry Association) 2007, January 2007, Orlando, FL, USA
2006 Public Training & Presentations
- "Accessibility in a Web 2.0 World",
"Accessibility: Better, Faster, Cheaper" invited speaker
- Web Design World 2006, December 2006, Boston, MA, USA - "WCAG 2.0 Introduction" presentation
- Information Accessibility International Standardization Seminar 2006, November 2006, Tokyo, Japan - "Web Accessibility: What’s New and WCAG 2",
"Accessibility Throughout the Design Process" Webcasts
- World Usability Day, November 2006
- "Accessibility in a Web 2.0 World",
"Accessibility: Better, Faster, Cheaper" invited speaker
- Web Design World 2006, July 2006, Seattle, WA, USA - "Evaluating for Accessibility, Usability Testing in Diverse Situations" tutorial, "Redesigning www.w3.org/WAI: A Tale of Two Sites" presentation, and "Web Accessibility
Update 2006 and Beyond" presentation
- UPA 2006, June 2006, Broomfield, CO, USA - "Moving to WCAG 2.0",
"Revealing the Power of ATAG 2.0"
- The 15th International World Wide Web Conference (WWW2006), May 2006, Edinburgh, Scotland - "Web Accessibility Primer on WCAG 2.0 and Including Users with Disabilities" invited speaker
- Scottish UPA, May 2006, Edinburgh, Scotland - "Exploring Web Accessibility: A Hands-On Introduction" tutorial
- CSUN (21st Annual International Technology and Persons with Disabilities Conference), March 2006, Los Angeles, CA, USA - "Web 2.1: Making Web 2.0 Accessible" panel
- SXSW Interactive, March 2006, Austin, TX, USA
2005 Public Training & Presentations
- "Web Accessibility Beyond WCAG" Keynote
- OZeWAI 2005, December 2005, Melbourne, Australia - "Focusing on Web Accessibility Outside the Gray Area" Keynote
- Fundamentos Web 2005 (Web Foundations 2005), November 2005, Asturias, Spain - "Web Accessibility Perspective",
"Managing Accessibility Evaluation",
"A Tour Through Tools: Evaluating Text Equivalents",
"Evaluating Navigation"
- Web Accessibility Evaluation Best Practices Training, July 2005, Lisbon, Portugal - "Accessibility Aspects within Mobile Web and Other Developing Technologies" session chair, presenter
- WWW2005, May 2005, Chiba, Japan - "Essential Components of Web Accessibility" invited speaker
- May 2005, Tokyo, Japan - "Exploring Web Accessibility: A Hands-On Introduction",
"Accessible Web Design Beyond the Basics: CSS and Other Techniques, Tips, and Tricks" tutorials
- CSUN 2005 Technology and Persons with Disabilities Conference, March 2005, Los Angeles, CA, USA
2004 Public Training & Presentations
- "Web Accessibility: A Foundation for International Cooperation and Local Implementation",
"Web Accessibility for Designers" tutorial
- Designing for the 21st Century III, December 2004, Rio de Janeiro, Brazil - "A Web Revolution Through Higher Education" Keynote
- HighEdWebDev 2004, eMergingVisions, October 2004, Rochester, NY, USA - "Principles of Evaluation",
"Evaluating Structure",
"Reporting Evaluations"
- Web Accessibility Evaluation Best Practices Training, July 2004, Paris, France - "Web Accessibility in Perspective",
"Importance of Standards Harmonization",
"Working Together to Advance Web Accessibility",
"Making Images, Tables, and On-line Forms Accessible",
"Using Style Sheets (CSS) for Accessible, Visually-Appealing Web Sites",
"Evaluating Web Accessibility Introduction"
- Web Accessibility Best Practices Training, February 2004, Madrid, Spain
2003 Public Training & Presentations
- "Introduction of Usability Testing for Accessibility",
"Overview of WAI Template for Accessibility Evaluation Reports",
"Different Evaluation Reporting Based on Different Situations"
- Web Accessibility Evaluation Exchange, September 2003, Dublin, Ireland - "Web Accessibility: The Basics and the Latest" training presentation
- Web Accessibility Training and Exchange, July 2003, Palo Alto, California, USA - "Filling in the Gaps of uiAccessibility Management and Research" seminar,
"Beyond Video: Accessibility Profiles, Personas and Scenarios Up Close and Personal" presentation,
"Another -ability: Accessibility Primer for Usability Specialists" presentation,
"Evaluating for Accessibility, Usability Testing in Diverse Situations" tutorial
UPA 2003, June 2003, Scottsdale, Arizona, USA - "Designing Flexible, Accessible Interfaces That Are More Usable by Everyone" tutorial, with Gregg Vanderheiden
- CHI 2003, ACM SIGCHI Conference on Human Factors in Computing Systems, April 2003, Fort Lauderdale, FL, USA
2002 Public Training & Presentations
- "Designing for Accessibility",
"Designing Accessible Web Applications",
"Accessibility Beyond HTML" invited speaker
- Web Design World 2002, November 2002 - "Section 508 and Beyond: Web Accessibility for More People, More Situations" workshop
- Web Design that Works for Everyone conference, Rhode Island School of Design, October 2002 - "Understanding and Evaluating Accessibility: Improving Usability for More People in More Situations" tutorial,
"Another -ability: Accessibility Primer for Usability Specialists"
- UPA 2002 Conference, July 2002 - "Extra-Ordinary Interaction" invited speaker
- Madison PC Users' group, May 2002 - "Flexible, Accessible Interfaces More Usable by Everyone" tutorial, with Gregg Vanderheiden
- CHI 2002, ACM SIGCHI Conference on Human Factors in Computing Systems, April 2002 - Guest lecturer for "Web Project Management" course
- Madison Area Technical College, Spring 2002 - "Web Accessibility Primer" invited speaker
- MN Notes User Group, February 2002 - "Accessibility Beyond 508: More People, More Situations. More Business." and Chairperson's Opening Remarks
- Accessibility and User Interface Design Forums, San Francisco, CA, January 2002
2001 Public Training & Presentations
- "Writing and Design to Enhance Readability and Presentation on the Web"
- COMDEX Fall 2001, November 2001 - Invited speaker for the Diversity Web Training Seminar hosted by World Organization of Webmasters (WOW)
- Web Fair 2001, November 2001 - "Web Accessibility I: Understanding the Issues",
"Web Accessibility II: Implementing Section 508 Standards and W3C Guidelines"
- Web2001 Conference and Exposition, September 2001 - "Applying User Interface Standards to Web Applications", invited speaker
"No Barriers: Web Site Accessibility" invited speaker
- Web Design World 2001, August 2001 - "Adapting the Design Process to Address More Customers in More Situations" tutorial
- Usability Professionals' Association (UPA) 2001 conference, June 2001 - "Web Accessibility Workshop: More People, More Situations. More Business." tutorial,
"Advanced Topics in Web Accessibility" tutorials
- Human Factors and the Web conference, June 2001 - "Accessibility and Usability"
- Intranets 2001, May 2001 - "Web Accessibility: Creating Web Pages that Transform Gracefully"
- Madison Area Technical College, March 2001 - "WCAG Impact on E-Commerce" invited speaker
- University of Wisconsin-Madison, March 2001 - "Applying User Interface Standards to Web Applications" ,
"No Barriers: Web Site Accessibility"
- Web Design 2001, February 2001 - "Web Accessibility: Creating Web Pages that Transform Gracefully" invited speaker
- MilwauCHI meeting, February 2001
2000 Public Training & Presentations
- "Web For All: Designing Accessible Web Sites"
- XML2000 conference, December 2000 - "Web Accessibility: Creating Web Pages that Transform Gracefully"
- Web 2000 International Conference, November 2000 - "No Barriers: Web Accessibility"
- Web Design 2000 conference, September 2000 - "Web Accessibility and Usability Guidelines"
- WebDC conference, August 2000 - "Just when you had user-centered design down pat: A Workshop on Customer-Centered Design for E-Commerce" workshop,
"Waving Magic Wands: Interaction Techniques to Improve Usability Testing Low Fidelity Prototypes",
"Usability Screening Techniques: Evaluating for a Wider Range of Environments, Circumstances and Abilities"
- Usability Professionals' Association (UPA) 2000 conference, August 2000 - "Software Usability and Accessibility Standards: Progress, Issues, and Implications" paper,
"Software Usability Standards for the Next Millennium: Key Issues and Future Challenges" panel,
"Developments in Web Research and Practice", session co-chair,
"Human Factors Research on Usable Web Design" session co-chair
- IEA/HFES (International Ergonomics Association/Human Factors and Ergonomics Society), August 2000 - "Web Accessibility: More People, More Situations. More Business." tutorial with Wendy Chisholm
- Human Factors and the Web (HFWeb) Conference Tutorials, June 2000 - Guest lecturer for "Design and Human Disability and Aging" Industrial Engineering graduate course
- University of Wisconsin-Madison, Spring 2000
1999 Public Training & Presentations
- "Designing for Usability, Flexibility & Compliance" short course faculty member
- Trace Research and Development Center, February 1999 and October 1999 - "Pervasive Accessibility -- Achievable or Pipe Dream?" panel with Jakob Nielsen and Michael Paciello
- 5th Conference on Human Factors and the Web, June 1999 - "Designing Hands-Free, Eyes-Free, Silent, (or Noisy) Environment, and Accessible Interfaces" tutorial with Gregg Vanderheiden
- CHI '99, ACM SIGCHI Conference on Human Factors in Computing Systems, May 1999 - "Documentation Accessibility" invited speaker
- Society for Technical Communication (STC) meeting, February 1999
1998 Public Training & Presentations
- "GUI Guidelines: Standards and Style Guides" invited speaker
- Business Forms Management Association (BFMA) meeting, March 1998
1997 Public Training & Presentations
- "Designing Successful Web Pages and Web Applications "
- Society for Technical Communication (STC) conference, October 1997 - "Elements of Usability in User Interface Design of E-Forms"
- Business Forms Management Association (BFMA) conference, October 1997 - "Overcoming Roadblocks to Usability Services Development"
- Usability Professionals' Association 6th Annual Conference, August 1997 - "Usability of Forms on the Web" invited speaker
- Business Forms Management Association (BFMA) seminar, April 1997 - "Usability
Services Compuware-Madison: Bringing Usability to Data Processing"
- CHI '97, ACM SIGCHI Conference on Human Factors in Computing Systems, March 1997